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PRIVACY POLICY

This privacy policy sets out how Crown Green Bowler Discount Centre uses and protects any information that you give Crown Green Bowler Discount Centre when you use this website. Crown Green Bowler Discount Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Crown Green Bowler Discount Centre may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

Our website is an e-commerce store so as you would expect we need to collect certain information to process your order.  That information includes:

Your name
Contact information including email address and phone number
Your address
The orders that you place on the website.
WHAT WE DO WITH THE INFORMATION WE GATHER AND WHAT GDPR ALLOWS YOU TO DO.
We only collect the bare minimum to process your online order. 

Your email address is used to send confirmation emails when the order is placed.
Your email address is used to notify you when your order has been dispatched.
Your postal address is used to send your order to you. This information is kept as an order record on our server and an email is sent to our office to allow us to process the order.

We use industry standard technology to keep your information safe on our server and ensure our software is patched with any security fixes in good time. We do not store any financial information such as your credit card number on our server nor at our office. We rely on secure 3rd party card processing systems which take your order on their systems. NB all communication between our server and their servers is done over secure connections using SSL/TLS.

Once your order is processed we do not use the information ever again. We do not use it for marketing purposes and you will not receive any subsequent emails or postal communication. The only way our office will receive your details is when you place an order.

If you would like to know what information our office has that includes your personal information, please email us at info@crowngreenbowler.co.uk and if possible provide any order numbers you have placed.

If you contact us the information is not held on the server. Obviously if the email leads to a series of communications between us e.g. regarding a order that might then be taken over the phone, we will keep the emails as an audit trail of what was discussed just in case any issues arrise that require us to look back at what was agreed.  If you want to know what email correspondance we have with you please contact us.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


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